FAQ
PRODUCTS
Air does not penetrate the product, which preserves the quality of the formula.
Usage is more hygienic, as there is no direct contact between the hand and the inside of the bottle.
Unlike a classic pump bottle, there is no product waste.
Our Kenzai Cosmetics packaging is recyclable.
Once the bottle is empty, remove the pouch and recycle the glass.
Our Kenzai Cosmetics products have been designed to suit all skin types. The ingredients used in the Women's and Men's lines are identical. In an effort to promote men's skincare routines and allow them to embrace their own universe, we have chosen to differentiate the Men's packaging from the Women's packaging.
Depending on preferences, the two universes can be interchanged.
Our products have been developed to suit all skin types, even the most sensitive, fragile and reactive.
To protect the skin from environmental pollution and blue light, Kenzai Cosmetics has designed a range of products combining two natural ingredients: ectoine and bulbine frutescens sap extract. The synergy of these active ingredients acts as a shield by protecting cells from oxidative stress, intensely hydrating, and strengthening the skin's hydrolipidic film.
A succulent plant native to South Africa and Australia, Bulbine frutescens is known to be one of the most powerful anti-aging and anti-wrinkle active ingredients. It works over time by restarting the synthesis of collagen and elastin, thus firming the skin and making it more elastic. It also has an effect on acne by helping to regulate sebum. Its strong antioxidant power strengthens the skin barrier, thus protecting the skin from environmental pollution and blue light.
The benefits of Bulbine frutescens are numerous:
- Anti-aging
- Antioxidant
- Strengthens the skin barrier
- Stimulates collagen production
- Hydrates and maintains hydration
- Protects the skin against free radicals
- Soothes and repairs damaged skin (burns, sunburn)
- Firms
- Smoothes the skin's surface
- Regulates sebum production
To protect the skin from environmental pollution and blue light, Kenzai Cosmetics has designed a range of products combining two natural ingredients: ectoin and bulbine frutescens sap extract. The synergy of these active ingredients acts as a shield by protecting cells from oxidative stress, intensely hydrating, and strengthening the skin's hydrolipidic film.
Ectoin is a small molecule derived from an amino acid produced by numerous highly adaptable marine microorganisms, known as "extremophiles." These microorganisms are capable of surviving in very difficult conditions: very hot or very cold waters, acidic or very salty waters, great oceanic depths with very high pressure, etc. The main function of Ectoin is therefore to protect organisms against extreme osmotic stress.
Scientific research has shown that ectoin can also protect our skin:
- Protection of the skin's immune system
- Cell protection (from heat stress)
- Photodermatoses (by protein denaturation)
- Skin aging (by UVA rays)
- Moisture retention (also during water stress)
- Long-term moisture retention
NATRUE is an independent, international label that certifies natural cosmetics. It is considered a quality standard that meets the highest requirements in terms of natural origin, effectiveness, and tolerance of products.
To preserve our formulas, we only use ingredients of natural origin.
The complete list of these ingredients and their descriptions can be found on our website under the "Ingredients" tab.
No. All our products are palm oil-free.
We prefer cold-pressed vegetable oils, which are much higher quality for the skin due to their high content of essential fatty acids, vitamins, and antioxidants, and are much more respectful of the environment and biodiversity.
Yes, all our products are vegan and cruelty-free.
All our products are cruelty-free. We do not test our products on animals and never will in the future.
All our essentials are developed and manufactured in Switzerland.
Our production facility is located in the Swiss Alps.
For now, our products are only available on our website.
Our products contain only natural ingredients, carefully selected for their potential to provide only the best for your skin.
None of the brand's products contain modified substances that interfere with the skin's natural balance and the endocrine system.
We ban all ingredients of animal origin and the use of palm oil.
We favor organic ingredients, gentle extraction techniques, and maximize the concentration of active principles.
We prioritize organic ingredients and gentle extraction techniques as much as possible.
No, none. We ban parabens, paraffin, silicone, phenoxyethanol, PEGs, nanoparticles, organic halogen compounds, mineral oils, synthetic colors and fragrances, alcohol, palm oil, and animal-derived ingredients from all our products.
Furthermore, we do not conduct any animal testing.
ORDER-DELIVERY-PAYMENT
You can place an order without registering on the site. However, having a personal account offers many advantages: order tracking, viewing your history, saving your payment method, etc. In addition, you save time on future orders by avoiding re-entering required information.
Kenzai Cosmetics is committed to protecting the personal data of its customers and ensuring the highest level of protection. You can find our personal data protection policy here
Currently, our Kenzai Cosmetics products are delivered in Switzerland.
You can pay for your order using:
- Credit card
- PostFinance
- TWINT
- PayPal
- Invoice
It is possible to obtain an invoice using the POWERPAY payment method. At the conclusion of the purchase agreement, POWERPAY takes over the invoice receivable and handles the payment arrangements. For all purchases on invoice, in addition to Kenzai Cosmetics' GTC, you accept POWERPAY's GTC.
Your parcel will be delivered within 1 to 4 working days.
Free delivery on purchases of CHF 200 or more.
PROFESSIONALS
Thank you for your interest in our Kenzai Cosmetics brand. Please email us at b2b@kenzai-cosmetics.swiss with your request. We look forward to hearing from you.
Thank you for your interest in our Kenzai Cosmetics brand. Please send an email to media@kenzai-cosmetics.swiss detailing your request. We look forward to hearing from you.

